Question

Create a 2 step flow where users land on homepage in their first step then go to do anything in their next event. Set the session rules to end flow after inactivity of 30 minutes.

Additional Context

Open the Flow app. Build a 2 step flow. Step 1 should start flow on action that matches home_page_view. Step 2 should transition from Step 1 on all events (dont set a filter). Global Rules should end flow from inactivity of 30 minutes. Name and save your flow.

Take Note:

Scuba is very powerful when looking to explore customer journeys, especially when you don't know exactly what users did before or after certain events. The flow builder allows you to leave steps as “all events” which will return all and any events that users did based on what you’re splitting the query on.

Solution

Note: The numbers and result does not need to be an exact match as the data changes over time. The query construction is what is most important. See images below.

*Click to enlarge*